Comtrol VS3000S User Manual

InterChangeVS™ 3000 SeriesVS3000U and VS3000SInstallation and ConfigurationGuide

10 Backup Server OverviewIntroductionBackup Server OverviewBoth the Windows NT and Novell versions of VS-Link support automatic backup server switchin

Backup Server Overview 11IntroductionNote: VS-Link for Novell can support four VS3000 units (either primary, backup, or mixed) per Novell server. VS-L

12 Software or Document UpdatesIntroductionSoftware or Document UpdatesFor information that is not in this Guide, see README and/or Help files on the

Ordering the ISDN Line 13Working with the Phone CompanyThis section discusses ordering the ISDN line and collecting information needed for software in

14 Ordering the ISDN LineWorking with the Phone CompanyWindows NT NovellPort 1Primary SPID* SPID* 1Primary Directory Number**Directory Number** 1Secon

Hardware Installation Overview 15Installing the HardwareHardware Installation OverviewPerform the following steps to install and configure your VS3000

16 Hardware Installation OverviewInstalling the Hardware3. If this equipment causes harm to the telephone network, the telephone company will notify y

Installing the VS3000 17Installing the Hardware• Do not place a jack where it would allow a person to use the telephone while in a bathtub, shower, sw

18 Installing the VS3000Installing the HardwareNote: You can mount the VS3000 facing forward or to the rear depending on your needs. Make sure that yo

Installing the VS3000 19Installing the Hardware6. Turn the VS3000 power switch to the on (1) position and watch the LED lights (on the back/front of t

Copyright © 1997, 1998. Comtrol Corporation. All Rights Reserved.Second Edition, March 3, 1998Comtrol Corporation makes no representations or warranti

20 Replacing Units in Service (“Hot-Swapping”)Installing the Hardwaref. Use the following table to determine the problem if Steps a through f did not

Hardware Operating Conditions 21VS3000 SpecificationsHardware Operating ConditionsThe following table illustrates InterChangeVS 3000 operating conditi

22 Electromagnetic ComplianceVS3000 SpecificationsElectromagnetic ComplianceThe following tables illustrate electromagnetic Compliance for the VS3000U

ISDN Cable Specifications 23Building CablesThis section contains information on how to build VS3000 cables.Note: ISDN and Ethernet cables may appear t

24 Ethernet Cable SpecificationsBuilding CablesEthernet Cable SpecificationsFor Ethernet, use an unshielded twisted-pair (UTP) cable with a maximum le

Remote Connector 25Building CablesEthernet AUI Connector PinoutThis section shows an illustration of the female, high-density DB15 connector and a lis

26 Remote ConnectorBuilding Cables

Problem Resolution Checklist 27TroubleshootingThis section discusses the following topics:• Isolating and resolving problems• Understanding the LED di

28 Problem Resolution ChecklistTroubleshooting• If you are operating in a multiple-server environment and a backup server has taken over control of th

Problem Resolution Checklist 29TroubleshootingUnderstanding the Port LEDsThe following table describes PORT LED activity after:• VS-Link is installed

3Table of ContentsList of Tables...5Introduction ...

30 Obtaining Software and Document UpdatesTroubleshootingObtaining Software and Document UpdatesFor information that is not in this guide, see README

Placing a Support Call 31TroubleshootingSwitch Vendor (hardware type)o ATT 5ESSo Nortel DMS-100o Siemens (EuroISDN)Network Type (software)o Nation

32 Placing a Support CallTroubleshooting* The SPID (Service Provide Identifier) is an up-to-14-digit number resembling a telephone number and consisti

Radio Frequency Interference (RFI) (FCC 15.105) 33NoticesThis section contains information about the following topics:• Part 15 FCC• RFI & CISPR-2

34 Labeling Requirements (FCC 15.19)Noticesmanual, may cause harmful interference to radio communications. However, there is no guarantee that interfe

InterChangeVS 3000S - Canada 35Noticesmeans of a certified connector assembly (telephone extension card). The customer should be aware that compliance

36 Underwriters LaboratoryNoticesDepartment does not guarantee the equipment will operate to the user’s satisfaction.Underwriters LaboratoryThe VS3000

External Wiring 37NoticesExternal WiringAny external communications wiring you may install needs to be constructed to all relevant electrical codes. I

38 Return ProceduresNoticesoption of the purchaser, in which case the purchaser will pay the cost of repair or replacement, and return freight and ins

39Numerics10Base-Tconnector19, 28LEDs explanation of28220-volt operation18, 222B+D135ESS8, 13AAC voltage22addressMAC (network)17air temperature21altit

4Table of ContentsHardware Specifications...21Electromagnetic Compliance...

40Index10Base-T connector19connector18, 24, 25host interface21LEDs28link polarity19ETSI NET-38EuroISDN8Europehow to contact Comtrol32power supply18, 2

41Indexlink polarity19MMAC address17mean time between failures21modifications34MTBF21multilink PPPNovell NetWare8Windows NT 4.08NNational ISDN-113Net3

42Indexchecklist27downloaded driver files12Ethernet and ISDN cables23, 27Ethernet cables18extracting the installation files12, 30hot-swapping20hot-swa

Part Number: 6620D March 3, 1998

5List of TablesTable 1. ISDN Software Installation Information...13Table 2. Model and Serial Numbers...

6List of Tables

Product Overview 7IntroductionProduct OverviewThe Comtrol™ InterChangeVS™ 3000 virtual remote access server is a rack-mountable or stackable “network

8 Product OverviewIntroductionISDN Service Standards SupportedThe VS3000U is designed for North American use and is compatible with most ISDN service

Installation Overview 9IntroductionInstallation OverviewThe following figure illustrates the InterChangeVS 3000 hardware and software installation pro