Comtrol RocketPort Serial Hub Series User Manual

RocketPort® Serial Hub SeriesSoftware Installation and Configuration Guide

10 Installation OverviewIntroductionInstallation OverviewThe following subsections outline the various RocketPort Serial Hub installation scenarios. F

Installation Overview 11IntroductionAdding a Unit to an Existing Installation - Quick ReferenceUse this procedure to add another RocketPort Serial Hub

12 Obtaining Software or Document UpdatesIntroductionObtaining Software or Document UpdatesFor information that is not in this Guide, see the README a

Technical Support 13IntroductionTechnical SupportComtrol has a staff of support technicians available to help you. U.S. telephone support is available

14 Technical SupportIntroduction

VS-Link Installation and Configuration Overview 15Windows NTThis section discusses VS-Link software for the RocketPort Serial Hub. VS-Link for Windows

16 VS-Link Installation and Configuration OverviewWindows NT• Setting up the ports to use, including:- Modems- Quick reference for installing and conf

Removing Existing VS-Link Software 17Windows NTRemoving Existing VS-Link SoftwareUse the following procedure to remove any existing VS-Link software.

18 Removing Existing VS-Link SoftwareWindows NT5. Click Ye s. The selected item is removed from the Network Adapters window.6. Click Close. Several wi

VS-Link Software Installation 19Windows NTVS-Link Software InstallationUse the following procedures to install VS-Link for the Windows NT 3.51 or 4.0

20 VS-Link Software InstallationWindows NTInstalling a New Version of VS-LinkThis subsection assumes that you have installed the hardware, it is opera

VS-Link Software Installation 21Windows NT2. If Windows NT 4.0 select the Adapters tab and click the Add button. If Windows NT 3.51, select the Add Ad

22 VS-Link Software InstallationWindows NT4. If installing VS-Link from a diskette, insert the diskette.5. Enter the drive and directory path to the i

VS-Link Software Installation 23Windows NT7. Select the Next button after the files load and the Add Device Wizard appears:8. Select the name of the p

24 VS-Link Software InstallationWindows NT9. Select the number of ports in the drop list for the device you are installing and depress the Next key:10

VS-Link Software Installation 25Windows NT11. For an initial installation, select NO to the “Backup Server” query and depress the Next key:Note: See C

26 VS-Link Software InstallationWindows NT13. Optionally, rename the device. A default name Device #1 is assigned, where: Device is the product name.1

VS-Link Software Installation 27Windows NT17. Select the OK button after verifying the screen. The Comtrol Hardware Setup sheet appears:18. Click the

28 VS-Link Software InstallationWindows NT20. Click the OK button.21. Click the Close button in the Network window. The Windows NT system updates the

VS-Link Software Installation 29Windows NTAnother advisory message regarding downing and restarting the server displays.22. Select Yes to shut down an

RocketPort® Serial Hub SeriesSoftware Installation and Configuration Guide

30 Using VS-LinkWindows NTUsing VS-LinkUse the following subsections if you need to:• Change any configuration parameters, see Changing Configuration

Using VS-Link 31Windows NTAccessing VS-Link MenusUse this procedure to access the VS-Link menus.1. Start the VS-Link menus using one of the following

32 Using VS-LinkWindows NT2. Go to the specific procedure that you want to perform, using the subsections:• Changing Configuration Parameters on Page

Using VS-Link 33Windows NTChanging Configuration ParametersUse the following procedure to change the:• Name of the unit• Number of ports• Starting COM

34 Using VS-LinkWindows NT7. Select Ye s to complete VS-Link installation.8. Click the OK button to the following query:9. Shut down the system and re

Using VS-Link 35Windows NT4. Click OK to save the configuration.5. Click OK to close the message about restarting your system.6. Shut down the system

36 Using VS-LinkWindows NT“Hot-Swapping” UnitsOn occasion, it may be necessary to replace an existing and configured RocketPort Serial Hub unit with a

Using VS-Link 37Windows NTUsing Optional VS-Link FeaturesVS-Link includes several optional features that you may want to configure for your environmen

38 Using VS-LinkWindows NT2. Click the Options tab (under the Main Setup tab).3. Optionally, click the checkbox to enable Verbose mode for the Windows

Using VS-Link 39Windows NT8. Select Yes to complete VS-Link installation.9. Click the OK button to the following query:

Copyright © 1998. Comtrol Corporation. All Rights Reserved.First Edition, December 4, 1998Comtrol Corporation makes no representations or warranties w

40 Using VS-LinkWindows NTConfiguring Specific Port FeaturesUse this subsection to configure the following optional port features:• Lock baud rates• S

Using VS-Link 41Windows NT3. Click on the Properties button.4. To configure RS-485 port options, go to Step 7. 5. On the Port Setup sheet, make any ne

42 Using VS-LinkWindows NT• Map 2 stop bits to 1Note: You can use this option to map 2 stop bits to 1 bit. Leave this box unchecked to enable stop bit

Using VS-Link 43Windows NTa. Click on the Properties button.b. Click the RS-485 tab.c. Check the first box to override and lock to RS-485 for the sele

44 Using VS-LinkWindows NT8. Click the OK button. 9. Select Ye s to complete VS-Link installation.10. Click the OK button to the following query:

Configuring Modems 45Windows NTConfiguring ModemsAfter installing the hardware and VS-Link for Windows NT, use this discussion to configure modem COM

46 Configuring ModemsWindows NTIf you have already installed another modem, the Modems Properties window displays:4. Click the Add button.

Configuring Modems 47Windows NTThe Install New Modem window displays:5. Check the “Don’t detect my modem...” box and click Next.Note: While Windows NT

48 Configuring ModemsWindows NT10. If you need to configure modem properties (maximum baud rate, data bits, parity, and so on), click the Properties b

Configuring Modems 49Windows NTFurther ConfigurationAt this point:• If you are not using RAS, you are now finished. Reboot the server so that your cha

5Table of ContentsList of TablesIntroductionScope ...

50 RAS Installation and ConfigurationWindows NTRAS Installation and ConfigurationAfter installing the software, and installing and configuring at leas

RAS Installation and Configuration 51Windows NT2. If Windows NT 4.0, select the Services tab. If Windows NT 3.51, select the Add Software button, high

52 RAS Installation and ConfigurationWindows NT4. Highlight Remote Access Service and click the OK button. You are asked to specify the location of th

RAS Installation and Configuration 53Windows NTAdding or Reconfiguring a RAS DeviceThere are several different ways to start this procedure:• If you h

54 RAS Installation and ConfigurationWindows NT5. The Add RAS Device window displays:6. Use the droplist to select the COM port (modem) that you want

RAS Installation and Configuration 55Windows NTThe Network Configuration window displays:11. Select the appropriate dial out protocols, dial in protoc

56 RAS Installation and ConfigurationWindows NT12. If you select NetBEUI on the Network Configuration screen, the following window displays. Make the

RAS Installation and Configuration 57Windows NT14. If you select IPX, the following window displays. Make the appropriate selection for your environme

58 Printer ConfigurationWindows NTPrinter ConfigurationUse this section to connect a serial printer.Adding Serial PrintersFollow these steps to config

Printer Configuration 59Windows NTA list of available printer ports is displayed. 4. If the desired COM port is on this screen, select it, click on th

6Table of ContentsConfiguring Specific Port Features ...40Configuring Modems...

60 Printer ConfigurationWindows NTA list of printer manufacturers and model is displayed. 6. Select the printer make and model and click the Next butt

Printer Configuration 61Windows NT7. To keep the driver, check Keep existing driver and click Next to skip to step 8.If you choose Replace existing dr

62 Printer ConfigurationWindows NTChanging Printer Port AssignmentTo change the port assigned to a printer, follow these steps:1. Open the Printers co

Using Test Terminal (wcom32.exe) 63Windows NTUsing Test Terminal (wcom32.exe)WCOM32 is a terminal program that enables you to open a port, send charac

64 Using Test Terminal (wcom32.exe)Windows NTIf the COM port is available, a terminal window pops up: Note the <loop> button in the terminal w

Using Port Monitor (portmon.exe) 65Windows NT4. If the port has failed in Step 2 or 3, and the RocketPort Serial Hub is equipped with an external inte

66 Using Port Monitor (portmon.exe)Windows NT• Raw byte input and output counts obtained from the driver• Port errorsThe available statistics include:

Using Port Monitor (portmon.exe) 67Windows NTChanging Screen AppearanceWhile Port Monitor is running, there are a number of commands and controls that

68 Using Port Monitor (portmon.exe)Windows NTColumn SetupWhen you select Add or Properties from the column pop-up menu, the Column Setup window displa

Using Port Monitor (portmon.exe) 69Windows NTReport ConfigurationTo configure reports, select Config from the Edit menu. The Program Setup window disp

7List of TablesTable 1. Support Call Information... 13Table 2. Port Monitor Screen Commands ...

70 Using Port Monitor (portmon.exe)Windows NTFor Day reports, the single and multiple droplists behave the same, but your choices are:• None: no repor

Using Port Monitor (portmon.exe) 71Windows NT• hcomx.txt — hourly multiple reports, where x is the port number• dcomx.txt — daily multiple reports, wh

72 Using Port Monitor (portmon.exe)Windows NTTxCPSMinAvMax Peak TxCPSInst for the last minute.RxCPSMinAvMax Peak RxCPSInst for the last minute.TxCPSHo

Using Port Monitor (portmon.exe) 73Windows NTCDDayRuns Carrier detect turn-on count in the last day.CDDayRunsWrkCarrier detect turn-on count in the cu

74 Using Peer Tracer (peer.exe)Windows NTUsing Peer Tracer (peer.exe)The Peer Tracer program (peer.exe) is specifically designed to view the internal

Using Peer Tracer (peer.exe) 75Windows NTUsing PeerTo use peer, simply type in commands at the : prompt. (It may be necessary to press Enter to make t

76 Using the Device AdvisorWindows NTUsing the Device AdvisorYou can use the Device Advisor to determine the following information:• Summary of the de

Using the Device Advisor 77Windows NTUse the following procedure to access the Device Advisor:1. Start the VS-Link menus using one of the following me

78 Using the Device AdvisorWindows NTThe Device Properties sheet appears:

VS-Link Messages 79Windows NT4. Click on the Device Advisor tab.Note: For detailed information about the fields in the Device Advisor, use the online

8List of Tables

80 VS-Link MessagesWindows NTCannot detect networkNo inbound traffic of any sort is detected. The VS-Link device may be inoperative or you may have a

VS-Link Messages 81Windows NT VS-Link responsive; data traffic sent, but nothing received since last inquiry.Similar to above, except the VS-Link devi

82 VS-Link MessagesWindows NT

83AaccessingVS-Link31adding a unithardware and VS-Link35quick reference11addresschanging MAC address after installation36applicationscan rate38Bbackup

84IndexHhardwareadding new35hot swappingunits11, 36Iinstallationoverview10, 15quick reference, initial10installation filesextracting19installingan add

85Indexconnectivity9RocketModemconfiguringWindows NT45RS-485port options41toggling RTS43RS-485 mode38locking43Sscan rate41scan ratesusing38settingscha

86Index36obtaining upgrades12optional features37overview of using30removing existing software17Wwaitfor physical write42WCOM32how to use63Web support1

Part Number: 2000000 Revision A; December 4, 1998

Scope 9IntroductionScopeThis Guide discusses software installation (VS-Link). VS-Link for Windows supports several products, including:• VS1000 and VS