Comtrol NS-link Windows NT User Manual

User Guide for Microsoft SystemsWindows XPWindows 2000Windows NT

10 OverviewDeviceMaster RTS LEDsDeviceMaster RTS LEDsUse this table to verify that your DeviceMaster RTS is ready for NS-Link installation.Model How t

Index 100 IndexPage blank to accommodate double-sided printing.

Overview 11 DeviceMaster PRO LEDsDeviceMaster PRO LEDsUse this table to verify that your DeviceMaster PRO is ready for NS-Link installation.RocketPort

12 OverviewRocketPort Serial Hub Si LEDsPage blank to accommodate double-sided printing.

Initial NS-Link Installation 13 Initial NS-Link InstallationUse the appropriate subsection to initially install NS-Link on your operating system after

14 Initial NS-Link InstallationWindows XP: NS-Link Installation3. Select Next.4. Select Yes, I have already connected the hardware and Next.5. Highli

Initial NS-Link Installation 15 Windows XP: NS-Link Installation6. Select Install the hardware that I manually select from a list (Advanced) and Next.

16 Initial NS-Link InstallationWindows XP: NS-Link Installation9. Use Browse button to locate the installation files or enter the path and select Ok.

Initial NS-Link Installation 17 Windows XP: NS-Link Installation11. Select the Next button to start the driver installation.12. Select Continue Anyway

18 Initial NS-Link InstallationWindows XP: NS-Link Installation14. Select Install the software automatically (Recommended) and Next.15. Select Contin

Initial NS-Link Installation 19 Windows XP: NS-Link Installation18. Close the Control Panel.19. Right-click My Computer, select Manage, and highlight

Trademark NoticesComtrol, DeviceMaster, NS-Link, and RocketPort are trademarks of Comtrol Corporation. Microsoft and Windows are registered trademarks

20 Initial NS-Link InstallationWindows XP: NS-Link Installation22. Select MAC and enter the address on the MAC address label (on the device) or selec

Initial NS-Link Installation 21 Windows XP: NS-Link Installationits source code which makes the API calls that would force a port closure. The include

22 Initial NS-Link InstallationWindows XP: NS-Link Installation28. Close the Device Manager.29. From the Start button, select Turn off Computer, and

Initial NS-Link Installation 23 Windows 2000: NS-Link InstallationWindows 2000: NS-Link InstallationUse this procedure to install and configure the NS

24 Initial NS-Link InstallationWindows 2000: NS-Link Installation4. Select Add/Troubleshoot a device and Next.5. Highlight Add a new device and selec

Initial NS-Link Installation 25 Windows 2000: NS-Link Installation7. Select Multi-port serial adapters and select Next.8. Select the Have Disk button.

26 Initial NS-Link InstallationWindows 2000: NS-Link InstallationFor example, if you extracted the driver to the default subdirectory, enter: C:\COMT

Initial NS-Link Installation 27 Windows 2000: NS-Link Installation12. Select Yes to continue the installation.Note: It may take up to several moments

28 Initial NS-Link InstallationWindows 2000: NS-Link Installation17. Select the Main Setup tab, highlight the device you want to configure, and selec

Initial NS-Link Installation 29 Windows 2000: NS-Link InstallationThe KeepAlive feature works in the following ways:• During normal operation the driv

Table of Contents 3 Table of ContentsOverview...

30 Initial NS-Link InstallationWindows 2000: NS-Link InstallationThe second timer defines how long the driver will wait for a response from the devic

Initial NS-Link Installation 31 Windows NT: NS-Link InstallationWindows NT: NS-Link InstallationUse this procedure to install and configure the NS-Lin

32 Initial NS-Link InstallationWindows NT: NS-Link Installation4. Select the Have Disk button.5. Enter the drive and directory path to the installati

Initial NS-Link Installation 33 Windows NT: NS-Link Installation8. Select the Comtrol device you are installing.9. If queried, select the number of po

34 Initial NS-Link InstallationWindows NT: NS-Link Installation11. Select MAC and the Next button.12. Enter the MAC Address of the device.The MAC add

Initial NS-Link Installation 35 Windows NT: NS-Link Installation14. When the Device Properties window appears, verify that the MAC address is correct

36 Initial NS-Link InstallationWindows NT: NS-Link Installation18. Select Close.19. Close the Comtrol NS-Link program group.20. Select Ye s to restar

Updating, Adding, or Removing NS-Link Devices 37 Updating, Adding, or Removing NS-Link DevicesThis section discusses how to • Update existing installa

38 Updating, Adding, or Removing NS-Link DevicesWindows XP4. Select Search for the best driver in these locations, check Include this location in the

Updating, Adding, or Removing NS-Link Devices 39 Windows 20007. Select Yes to restart the system.Windows 2000 Use the following procedure to update a

Table of Contents 4 Table of ContentsTroubleshooting and Technical Support ...

40 Updating, Adding, or Removing NS-Link DevicesWindows 20007. Select the Driver tab and the Update Driver... button.8. Select Next when the Update De

Updating, Adding, or Removing NS-Link Devices 41 Windows 20009. Select Search for a suitable driver for my device (recommended) and Next.10. Select Sp

42 Updating, Adding, or Removing NS-Link DevicesWindows 200012. Select Ok.13. Select Next.14. Select Ye s to install the driver.

Updating, Adding, or Removing NS-Link Devices 43 Windows 200015. Select Finish.16. Close the Properties page.17. Select Yes to reboot the system.18.

44 Updating, Adding, or Removing NS-Link DevicesAdding Additional DevicesAdding Additional DevicesInstall the device and configure the ports using the

Updating, Adding, or Removing NS-Link Devices 45 Windows NT3. Highlight Comtrol NS-Link and select the Remove button.4. Select Yes to the warning tha

46 Updating, Adding, or Removing NS-Link DevicesWindows NTPage blank to accommodate double-sided printing.

Device Configuration 47 Device ConfigurationIf you are installing the NS-Link device for the first time, use the appropriate procedure in the Initial

48 Device ConfigurationProgramming the IP Address2. Select the Main Setup tab, highlight the device, and select Properties.3. Select the IP Programmi

Device Configuration 49 Programming the IP Address6. If NS-Link retrieves the values assigned by the System Administrator, this means that the hardwar

Overview 5 OverviewThis section defines what hardware and software platforms are supported in this guide. It also provides information about finding:

50 Device ConfigurationProgramming the IP Address7. Enter the IP address, subnet mask, and gateway values in the IP Settings area. 8. Select the Prog

Device Configuration 51 Programming the IP Address11. Delete the contents of the IP Address, Gateway, and Subnet Mask fields.12. Select the Retrieve b

52 Device ConfigurationProgramming the IP Address18. Check the IP checkbox and select Ye s. 19. Select Ok and enter the IP address you programmed in

Device Configuration 53 Programming the IP Address21. Select the Ok button to close the Setup window or go to COM Port Configuration on Page 63 to con

54 Device ConfigurationDisabling DHCP Requests (MAC Mode)Disabling DHCP Requests (MAC Mode)After installing NS-Link and restarting the system, you ma

Device Configuration 55 Changing Device Properties3. Select the IP Programming tab.4. Select the Disable button.Note: Not available on all NS-Link dev

56 Device ConfigurationChanging Device Properties2. Select the Main Setup tab, highlight the device, and select Properties.3. Optionally, rename the

Device Configuration 57 Changing Device Propertiescommand, to the application with an error indicating the disconnected status. This is similar to the

58 Device ConfigurationUsing the AdvisorUsing the AdvisorYou can use the Advisor tab to get a summary of the device status. The Advisor tab can be us

Device Configuration 59 Starting the Device Advisor3. Select the Advisor tab.The Advisor contains the following fields:• Summary displays information

6 OverviewLocating Hardware Installation DocumentationLocating Hardware Installation DocumentationUse the hardware installation documentation to insta

60 Device ConfigurationDevice Advisor Driver Messages- Loaded OK/Total indicates the ratio of successful loads to load attempts. The rightmost, or To

Device Configuration 61 Device Advisor Driver MessagesNS-Link device with specified MAC address was detected, but is not configured for this server.Ei

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COM Port Configuration 63 COM Port ConfigurationUse this subsection if you want to configure standard or advanced COM port properties. See the followi

64 COM Port ConfigurationWindows NT3. Select the Port Settings tab.4. Make any necessary changes for the port.5. Repeat Steps 2 through 4 for each po

COM Port Configuration 65 Windows NT2. Select the port that you want to configure.3. Make any necessary changes for the port.

66 COM Port ConfigurationConfiguring Advanced COM Port PropertiesConfiguring Advanced COM Port PropertiesUse this subsection to configure advanced CO

COM Port Configuration 67 Configuring Advanced COM Port Properties4. If applicable for your model, select the appropriate RS mode to match the communi

68 COM Port ConfigurationConfiguring Advanced COM Port Propertiesi. Optionally, select Ignore port name conflicts when renaming, to avoid warnings to

Comtrol Tools 69 Comtrol ToolsThis section discusses the following utilities that are installed with most Comtrol drivers for Microsoft operating syst

Overview 7 NS-Link OverviewNS-Link OverviewThe following subsections discuss NS-Link features and topics that you may want to review before installati

70 Comtrol ToolsTesting a Comtrol DeviceIf the COM port does not exist or if it is currently being used by another program, a Create File Error messag

Comtrol Tools 71 Testing a Comtrol Device (RS-485)Testing a Comtrol Device (RS-485)Perform the following procedure to determine if a port or ports are

72 Comtrol ToolsStarting Port MonitorStarting Port MonitorTo run Port Monitor, select Port Monitor from the NS-Link Comtrol program group. The Port Mo

Comtrol Tools 73 Column SetupColumn Setup When you select Add or Properties from the column pop-up menu, the Column Setup window displays: •Use the In

74 Comtrol ToolsPort Monitor Filesexecuted after the daily reports have been generated.The Update Time option allows you to set the rate at which the

Comtrol Tools 75 Port Monitor VariablesPort Monitor VariablesThe following table lists Port Monitor variables. Variable DescriptionOpen Open status, o

76 Comtrol ToolsPort Monitor VariablesTxCPSMinAvMaxWrk Peak TxCPSInst for the current minute.TxCPSHourAvMaxWrk Peak TxMinCPS for the current hour.TxCP

Comtrol Tools 77 Using Peer TracerUsing Peer TracerThe Peer Tracer program (peer.exe) is specifically designed to view the internal operations of the

78 Comtrol ToolsUsing FreeportUsing FreeportFreePort is an application utility that provides a simple mechanism to communicate to the NS-Link device d

Troubleshooting and Technical Support 79 Troubleshooting and Technical SupportThis section contains troubleshooting information for your Comtrol devic

8 OverviewIP or MAC Addressing IssuesIP or MAC Addressing IssuesThis is an overview of IP and MAC addressing issues that may affect how you configure

80 Troubleshooting and Technical SupportTroubleshooting Checklist• Reset the power on the Comtrol device and watch the PWR or Status light activity.•

Troubleshooting and Technical Support 81 General TroubleshootingGeneral TroubleshootingThis table illustrates some general troubleshooting tips.Note:

82 Troubleshooting and Technical SupportNS-Link Driver TroubleshootingNS-Link Driver TroubleshootingThis table includes some tips related to NS-Link d

Troubleshooting and Technical Support 83 Technical SupportTechnical SupportIf you need technical support, contact Comtrol using one of the following m

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Appendix A. Windows NT Configuration Overview 85 Appendix A. Windows NT Configuration OverviewConfiguring ModemsAfter installing the hardware and driv

Appendix A. Windows NT Configuration Overview 86 Installing ModemsIf you have already installed another modem, the Modems Properties window displays.

Appendix A. Windows NT Configuration Overview 87 Installing Modems7. Select the COM port number.8. Select Finish. The modem software is installed on t

Appendix A. Windows NT Configuration Overview 88 Further Modem ConfigurationFurther Modem ConfigurationAt this point:• If you are not using RAS, you a

Appendix A. Windows NT Configuration Overview 89 Adding or Reconfiguring a RAS Device3. Highlight Remote Access Service and select the OK button.4. En

Overview 9 Device Preparation for NS-LinkDevice Preparation for NS-LinkUse the appropriate table to verify that your hardware was installed properly a

Appendix A. Windows NT Configuration Overview 90 Adding or Reconfiguring a RAS Device3. Highlight Remote Access Service and select the Properties butt

Appendix A. Windows NT Configuration Overview 91 Adding or Reconfiguring a RAS Device7. Highlight the desired COM port (Modem) and select the Configur

Appendix A. Windows NT Configuration Overview 92 Adding or Reconfiguring a RAS Device12. If you select TCP/IP, the following window displays. Make the

Appendix A. Windows NT Configuration Overview 93 Configuring PrintersConfiguring PrintersUse this subsection to configure printers for the Comtrol dev

Appendix A. Windows NT Configuration Overview 94 Adding Serial Printersa. A list of printer ports is displayed. Select Local Port.b. Select New Port.c

Appendix A. Windows NT Configuration Overview 95 Changing Printer Port Configuration8. Select whether you want this printer to be the Windows NT defau

Appendix A. Windows NT Configuration Overview 96 Changing Printer Port AssignmentPage blank to accommodate double-sided printing.

Index 97 AAdapter ID string 59adding additional devices 44Bbaud ratelock 67Ccablesverifying type 79CDlocate hardware documents 6locate NS-Link driver

Index 98 IndexHhardwareinstallation documentlocating 6MAC addressWindows 2000 28Windows XP 20ring indicator emulation 67hardware platformssupported 5h

Index 99 IndexReset button 49Retransmitted 59Retrieve button 48RIhardware emulation 67ring indicatorhardware emulation 67RocketPort Serial Hub iaLEDs